Acute Care Hospitals
Hospital records that hold up
Lexcura Summit provides Medical-Legal Analysis for acute care hospitals. See what surveyors, auditors and attorneys would find in your records, and what your clinical, risk and compliance leaders can fix first.
Why it matters
Hospital records span long admissions and multiple disciplines. An ICU stay can run well past 500 pages. Your record must show the risk recognized, the response taken and the follow-through across every handoff. These are the areas we examine:
Falls and pressure injuries
Risk assessments, prevention plans, reassessments and responses that do not align with the recorded injury.
Sepsis and deterioration
Changes in vital signs, labs or condition without a clear record of timely recognition and action.
Rapid response and escalation
Notification, escalation and response timelines that conflict across disciplines or leave unexplained delays.
Medication safety
Orders, administration, reconciliation and monitoring that do not tell a consistent story.
Restraints and informed consent
Orders, monitoring, evaluations and consent documentation that are incomplete or inconsistent.
Handoffs, ED boarding and discharge
Unclear responsibility during transfers, boarding and transitions of care, with gaps in the follow-through.
How we review
Every review follows The Lexcura Clinical Intelligence Model™ through seven pillars, in order, to assess completeness and reliability, establish baseline, measure care against the standard, and map whether a failure connects to injury.
- 01
Record Integrity
Are records complete, reliable, timely and consistent across physicians, nursing, respiratory, pharmacy and therapy?
- 02
Baseline
What was the patient's condition and risk on admission and at each transfer?
- 03
Imaging Analysis
What do recorded imaging and studies show, where they apply?
- 04
Timeline Reconstruction
When did the condition change, and when did recognition, escalation and response occur?
- 05
Standard of Care
How does the documented care compare with what the patient required?
- 06
Regulatory and Compliance Overlay
What do applicable hospital standards, licensure rules and hospital policies require?
- 07
Causation Mapping
Which care or documentation gaps connect to the outcome, and which do not?
Documentation survey readiness
Start with ten charts from one unit or floor you select. We follow each patient’s documented pathway across the hospital, focusing on handoffs and transfers. Findings flag what records show against applicable requirements—not whether your hospital will pass a survey.
Starter
10 charts from one hospital-selected unit or floor. Each patient is followed through their documented hospital pathway, including handoffs and transfers.
$8,950 — one unit or floor
Additional pages: $350 per 100, separately invoiced and paid before review.
Pay Now — StarterStandard
10 charts per unit, up to 3 hospital-selected units, plus 4 policies checked against documented practice. Scope and price agreed before commitment.
Available on request
Discuss StandardFull
The 30-chart hospital pilot plus an event review. Scope, page allowance, staffing, timing and price agreed before commitment.
Available on request
Discuss FullNo care observation, staff or patient interviews, mock survey or whole-hospital compliance assessment is included.
Hospital services and pricing
The base price is paid in full upfront. Records over the included pages are $350 per additional 100 pages, invoiced separately and paid before work begins.
- Leadership BriefingA free 45-minute Zoom session on what surveyors, auditors and attorneys see in hospital records.FreeBook a time
- Documentation In-ServiceA 60-minute staff session on documentation that holds up across hospital disciplines.From $2,450Pay Now
- Single-Event ReviewOne serious hospital event, reconstructed across disciplines, with a written risk memo.$6,500Pay Now
- Chart SnapshotFive patient charts sampled from one unit — ICU, med-surg or ED — with a one-page findings sheet.$3,950Pay Now
- Records Request CheckOne requested patient record reviewed before release, with a plain exposure summary.$4,500Pay Now
- Policy vs. Practice CheckFour hospital policies compared with 12 patient charts, with gaps ranked by risk.$7,950Pay Now
- The Lexcura Pilot30 patient charts across up to three units in one hospital, with unit-level and combined findings.$25,000Discuss the pilot
We count pages before work begins and confirm any extra fee with you in writing. Standard turnaround is 30 business days, or 20 with rush delivery for an additional $1,500, subject to written agreement. Be Survey Ready is delivered in 30 business days after payment and complete records. Reports go directly to you, with an optional 20-minute call to talk them through.
Compliance and Risk Prevention Retainer
For operators who want ongoing protection, the retainer starts with a 90-day baseline review of every hospital, then runs quarterly. Fees are set per hospital and paid at the start of each quarter, with 10% off when the year is paid upfront.
Essential
$7,500 per hospital, per quarter
- 5 patient records audited per hospital, per quarter
- 1 high-risk event review per hospital, per quarter
- Documentation survey-readiness reviews at list price
- Claim, notice and audit-letter reviews at list price
- 1 hospital-wide staff training session per quarter
- Quarterly leadership briefing
Comprehensive
$12,000 per hospital, per quarter
- 10 patient records audited per hospital, per quarter
- 2 high-risk event reviews per hospital, per quarter
- 1 documentation survey-readiness review per hospital, per year
- 1 claim, notice or audit-letter review per hospital, per quarter
- 1 staff training session per hospital per quarter
- Quarterly leadership briefing
Enterprise
$17,500 per hospital, per quarter
- 15 patient records audited per hospital, per quarter
- 3 high-risk event reviews per hospital, per quarter
- 2 documentation survey-readiness reviews per hospital, per year
- 1 claim, notice or audit-letter review per hospital, per quarter
- Staff training across hospital units
- Quarterly leadership briefing, plus monthly check-ins
Payments cover one hospital. Multi-hospital totals are itemized on a separate invoice and paid before work begins.
Allowances are calculated per paid location and pooled across the operator’s covered locations. Records, event reviews and included claim, notice and audit-letter reviews are quarterly allowances; survey-readiness allowances are annual, not quarterly. Unused allowances do not roll over. Work beyond an allowance, and services not included in the tier, are billed at list price and paid before work begins.
Each hospital documentation survey-readiness review covers 10 charts from one selected unit or floor, following those patients’ documented pathways—not the whole hospital.
Audit-letter reviews look only at what the clinical documentation shows. Lexcura Summit does not provide billing, coding or legal advice.
Hospital standards and review protections
Reviews are measured against applicable CMS Conditions of Participation, Joint Commission standards and state licensure rules, alongside your own policies. Each regulatory overlay is state specific: your hospital is measured against its own state's rules — Florida requirements for Florida hospitals, and each other state's requirements for hospitals in that state.
Reviews can be requested through hospital counsel or your patient safety process. Counsel should determine the appropriate structure and protections before records are shared; requesting a review does not itself establish attorney-client privilege or patient safety work product protection.
How an engagement works
- 01
Conflict check and scope: Michelle confirms availability and agrees the records, date range and page allowance with you in writing.
- 02
Agreement, BAA and payment: Sign the services agreement and Business Associate Agreement. Pay the full base price upfront; any agreed overages are invoiced separately and paid before work begins.
- 03
Secure records transfer: After the agreements are signed, Michelle sends your private portal link. Sign in and upload the agreed complete records and policies there, never by email or through this website.
- 04
Review and delivery: Your written report is delivered directly to you, naming strengths, concerns, unfavorable evidence and gaps. Standard delivery is 30 business days after cleared payment and complete records; rush is 20 business days for an additional $1,500, subject to agreed availability.
Who does the work
Clinical findings are made or verified by clinicians holding an active registered nurse license or a higher clinical license.
Trained analysts, including paralegals, organize records, build timelines and check citations under clinical supervision. They may confirm that a date, medication or citation matches the source page; standard-of-care, causation and other clinical judgments go to a licensed clinical reviewer.
Michelle Carroll, Founder and Chief Clinical Strategist, developed the Model and leads each engagement personally.
Confidentiality
We run a conflict check before every engagement and never accept matters adverse to a current client. Records stay in our secure, BAA-covered system, seen only by the team assigned to your work.
Handling a hospital case?
The Introductory Case Screening Package provides three Attorney Case Briefs for $10,000. A separate attorney engagement evaluates the clinical evidence for litigation decisions.
See the attorney packageStart with a conversation
The easiest way to see how we work is a 45-minute leadership briefing for your clinical, quality and compliance leaders, on Zoom.
Or email michelle@lexcurasummit.com