For Senior Living

Single-Event Review: Know Where You Stand After an Incident

A clinical review of one serious event, with a written risk memo in 30 business days.

$4,500

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After a serious fall, a pressure injury, or an unexpected death, leadership has two questions: what does our record actually show, and how exposed are we? Lexcura's analysts review the resident's record for that event using The Lexcura Clinical Intelligence Model™ and tell you plainly where the documentation supports your community, where it leaves you open, and what to fix now.

At a glance

Who it's for

  • Executive directors and COOs
  • Risk managers and compliance officers
  • Regional VPs and Directors of Nursing

Events we review

  • Falls with injury
  • Pressure injuries and wound decline
  • Unexpected death or rapid decline
  • Elopement
  • Medication errors
  • Other serious events (ask us)

What you receive

  • A timeline of the event built from the record
  • Where the documentation supports the community and where it creates exposure
  • Standard of care and regulatory gaps, clearly flagged
  • Three to five specific corrective steps
  • The risk memo, sent directly to you, with an optional 20-minute call if you'd like to go over any questions about it

Scope and record limits

Scope

One resident's record around a single serious event: a timeline built from the record, standard of care and regulatory gaps, and three to five corrective steps.

Record limits

One resident's record, including the first 500 pages. Additional pages are $350 per 100, confirmed with you before the review continues.

Every Lexcura review is balanced. Your report names the strengths in your documentation alongside the concerns — including unfavorable evidence and gaps — so you see the record the way an attorney, an auditor or a surveyor would.

Timing and price

Written risk memo delivered within 30 business days after complete records are received, or 20 business days with rush delivery.

$4,500, including the first 500 pages of records. Pages are counted when the records arrive; anything over 500 pages is invoiced at $350 per additional 100 pages and paid before the review continues. Rush delivery in 20 business days is available for an extra $1,500. Paid in full through Stripe before records are sent.

How it works

  1. 01

    Submit the request form. We run a conflict check within one business day.

  2. 02

    Once cleared, you sign our Business Associate Agreement and pay through Stripe.

  3. 03

    You upload the records through our secure portal.

  4. 04

    We count the pages and confirm the start date.

  5. 05

    Your risk memo arrives within 30 business days (20 with rush), sent directly to you. If you'd like, book an optional 20-minute call to go over any questions.

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Single-Event Review: The base price must be paid in full upfront. Any overage is invoiced separately and must also be paid before work begins. Submitting an inquiry does not place a paid order.

After cleared payment and a signed agreement, Michelle sends the next steps. Medical records are shared only through the secure portal after the services agreement and BAA are signed — never by email.

Request

Please don't include resident names or health details in this form.

Event type
Has a claim, complaint, or records request been received?
Estimated record size (optional)
Rush delivery, 20 business days (+$1,500)

Records are accepted only through Lexcura's secure portal under a signed Business Associate Agreement. Lexcura runs a conflict check before every engagement and does not take matters adverse to a current client. This review is a clinical analysis, not legal advice.

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